Premier Guaranteed Hire Vehicle

This policy of insurance provides cover for a hire vehicle to be provided whilst yours is being repaired following a road traffic accident or in the event of your vehicle having been stolen, from when you notify us of the claim. Cover applies for drivers 21 years of age and over in Great Britain and 23 years of age and over in Northern Ireland whose own private motor vehicle must have been serviced in accordance with manufacturers instructions and covered by a valid in force motor insurance policy.

Significant Features and Benefits

  • If the insured vehicle is damaged (excluding if due to glass damage), or is stolen and not recovered and the incident occurs within the territorial limits of Great Britain or Northern Ireland, we will arrange for a hire vehicle for your use whilst it is in for repair or until payment has been made to you in settlement of your claim, provided it does not exceed the hire period of 14, 21 or 28 days as you have requested and as recorded on your policy schedule.
  • All vehicles are fully serviced, less than 3 years old and will be of the group or higher of that specified in your policy schedule.
  • If, due to circumstances beyond our control we cannot arrange a hire vehicle for you we may, at our discretion, reimburse your transportation costs up to a maximum of £10 per day for the hire period.
  • If the insured vehicle has been professionally adapted or converted to carry a driver or passenger with disabilities and another suitable vehicle is not available, we will reimburse your transportation costs up to £10 per day for the hire period.
Significant Exclusions or Limitations - as per the Exclusions Section 3 of the Policy
The following are not covered under this insurance:

  • Use of the hire vehicle outside the territorial limits of Great Britain and Northern Ireland
  • Any excess that the hire company apply following an accident, fire or theft involving the hire vehicle
  • All fuel, fares and fines relating to the hire vehicle whilst it is in your possession
  • Any claim which has not been reported to us within 48 hours of the incident, accident or theft occurring
  • Any provision of a hire vehicle where a hire vehicle is already provided under another insurance or related product
  • Drivers under 21 years of age in Great Britain and under 23 years of age in Northern Ireland
  • Any additional drivers unless agreed by the hire vehicle company
  • Any hire vehicle charges for more than 3 days after payment has been issued to you in settlement of a claim

If you would like further information on any of our products please call 0800 975 9899 or visit our contact page.

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You have provided an excellent service to us over the last 12 months. Having a direct contact at Action Claims makes it a pleasure sending you business and the fact that you are very friendly puts us at ease knowing that our clients will be dealt with professionally and efficiently.