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    Actions Claims is driving the expansion of its UK operation by significantly expanding its Business Development Team.Joining Action Claims existing team are Lisa Gormley, Nilesh Parmar...
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    6 Action Claim employees have volunteered to run the 10K Great Manchhester Run on Sunday 20th May in aid of the Rainbow Trust. Good luck to Simon Sidderley, Eddie Cunningham,...
  • 26/03/2012 - 08:46
    RSA’s UK & Western Europe chief executive Adrian Brown, has warned of an increase in crashes after the clocks jumped forward an hour on Sunday morning. He used the change to call...

Guaranteed Hire Vehicle

Guaranteed Hire Vehicle

This policy of insurance provides cover for a Hire Vehicle to be provided whilst yours is being repaired following a road traffic accident or in the event of your vehicle having been stolen, from when you notify us of the claim. Cover applies for drivers 21 years of age and over in Great Britain and 23 years of age and over in Northern Ireland whose own private motor vehicle must have been serviced in accordance with manufacturer’s instructions and covered by a valid in force motor insurance policy.

Significant Features and Benefits

If the insured vehicle is damaged (excluding if due to glass damage), or is stolen and not recovered and the incident occurs within the territorial limits of Great Britain or Northern Ireland, we will arrange for a hire vehicle, for your use whilst it is in for repair or until payment has been made to you in settlement of your claim, provided it does not exceed the hire period of 14, 21 or 28 days as you have requested and as recorded on your policy schedule.

All vehicles are fully serviced, less than 3 years old and are likely to be a class A, 1 litre hatchback or similar unless a different class of vehicle is designated in your policy schedule.

If, due to circumstances beyond our control we cannot arrange a hire vehicle for you we may, at our discretion, reimburse your transportation costs up to a maximum of £10 per day for the hire period.

If the insured vehicle has been professionally adapted or converted to carry a driver or passenger with disabilities and another suitable vehicle is not available, we will reimburse your transportation costs up to £10 per day for the hire period.

Significant Exclusions or Limitations - as per the Exclusions Section 3 of the Policy

The following are not covered under this insurance:

  • Use of the hire vehicle outside the territorial limits of Great Britain and Northern Ireland
  • Any costs relating to the motor insurance of the Hire Vehicle
  • All fuel, fares and fines relating to the hire vehicle whilst it is in your possession
  • Any claim which has not been reported to us within 48 hours of the incident, accident or theft occurring
  • Any provision of a hire vehicle where a hire vehicle is already provided under another insurance or related product
  • Drivers under 21 years of age in Great Britain and drivers under 23 years of age in Northern Ireland
  • Any additional drivers unless agreed by the hire vehicle company
  • Any hire vehicle charges for more than 3 days after payment has been issued to you in settlement of a claim
  • If you would like further information on any of our products please call 0800 975 9899 or visit our contact page.
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Action Claims & Mortgages Ltd, registered in England & Wales no 3839322. VAT Reg No. 741 2237 63 - Registered Address - Eden Point, Three Acres Lane, Cheadle Hulme, Cheshire, SK8 6RL.

Authorised & Regulated by the Financial Services Authority registration no 306011 recorded on website, www.fsa.gov.uk/register

Regulated by the Ministry of Justice in respect of regulated claims management activities, registration no CRM2517, recorded on website, www.claimsregulation.co.uk