Claims Management Service

Action Claims’ Claims Management Service covers drivers and their passengers if they are involved in a non fault accident, our service enables the client to recover their losses as a result of the accident, such as repairs to the vehicle, cost of a hire vehicle, compensation for injury, medical fees, loss of earnings, damage to personal effects. This service offers complete peace of mind when you need it most.

Services Include:

• A Replacement Vehicle
  Action Claims will always attempt to arrange a replacement hire vehicle, delivered to a convenient location anywhere on mainland UK. The cost of the vehicle can be recovered from the other driver or their insurer.
• Repairs
  Action claims will arrange for the policy holder's vehicle to be inspected and repairs carried out, the cost of which will be recovered directly from the other party.
• Personal Injury Compensation
  The client and his/her passengers are entitled to compensation for injuries suffered as a result of a non-fault traffic accident.
• Medical Fees
  Any medical costs incurred as a result of the accident are recoverable from the other driver or their insurer.
• Policy Excess
  If the client has paid a policy excess as a result of the accident it can be recovered as part of their claim.
• Loss of Earnings
  If the client is unable to work as a result of the accident, loss of earnings can be recovered from the negligent party.
• Vehicle Storage and Recovery
  All reasonable storage and recovery costs are recoverable from the negligent party if the client’s vehicle cannot be driven.
• Damage to Personal Effects
  The value of any personal items damaged as a result of the accident can be recovered from the negligent party.
• Legal Representation
  The client has access to a nationwide panel of solicitors who specialise in road traffic accidents.
• Total Loss Valuation
  In the event of a non fault claim, if the client’s vehicle is deemed a total loss and the valuation is disputed, Action Claims can assist in negotiations with the Third Party insurers.
• Diminution
  In the event of a non fault claim for a client whose vehicle is under three years old and is deemed repairable, Action Claims can assist in negotiations with the Third Party insurers for diminution of the vehicle value.

Note – All the above is recoverable if the accident is clearly non-fault and full details of the other party have been obtained.

If you would like further information on any of our products please call 0800 975 9899 or visit our contact page.